Setting up your account
If you have a code from AppSumo, go to answerbot.smartyapps.xyz/redeem, enter your code along with your business name, website, email, and password, and click "Redeem & set up my chat widget." You'll land straight in your dashboard, already logged in.
The onboarding wizard
Your dashboard walks you through a short setup: AnswerBot crawls your website's public content so your chatbot can answer questions about it, and you can choose how the widget looks before it goes live.
Embedding the widget on your site
Your dashboard's setup area includes an embed snippet — copy it and paste it into your site's template, just before the closing </body> tag. Once it's in place, the chat widget appears on every page that includes it.
Keeping your chatbot up to date
If you add or change content on your site, re-run the crawl from your dashboard so your chatbot's answers stay current. AnswerBot doesn't watch your site continuously — updates happen when you trigger them.
Usage & your monthly quota
Your Usage & Plan tab shows how many messages you've used against your monthly allowance. Conversations reset on a rolling 30-day cycle from when your account was created.
Using your own AI key (BYOK)
Adding your own Gemini or Groq API key under Usage & Plan → "Use my own AI provider keys" gives you uncapped usage during your first 90 days after signup. After that window, usage reverts to your plan's standard monthly quota even with a key configured — this keeps a one-time purchase from turning into permanent free unlimited usage on someone else's API costs.
Reviewing conversations
Every conversation between your chatbot and a visitor is logged in your dashboard. If a visitor shares contact information during the chat, that's captured too, so you can follow up.
Troubleshooting
Widget isn't showing up: confirm the embed snippet is placed before </body> and that there's no ad-blocker or content-security-policy on your site blocking external scripts.
Chatbot's answers are out of date: re-run the crawl from your dashboard to refresh its knowledge of your site.
Redemption code isn't working: double check every character, including dashes. If it still fails, email support@smartyapps.xyz.